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REFUND & WITHDRAWAL POLICY

Before applying for a withdrawal request, please make sure that your account is fully verified.

If your account is not verified yet, please send us all the required Verification Documents as soon as possible to the following email address: [email protected]

Withdrawing funds can be done in two methods – Credit Card, or Bank Wire Transfer.

Credit Card:

  • All funds invested by a credit card can be withdrawn to the same card only.
  • The maximum withdrawal amount to a credit card cannot exceed the actual invested amount.
  • Any additional funds can be withdrawn only via wire transfer.
  • Also please be advised that there is a minimum withdraw amount of 100 USD/GBP/EUR

Wire Transfer:

  • Wire transfer withdrawal can be done for profit purposes only or for those accounts which were invested using a wire transfer method.
  • Approved wire transfer withdrawals are forwarded to our bank on the day of their approval and are usually sent out from our bank on the same day.
  • Wire transfers often make their way between several banks in several countries, and this can take a little longer as foreign financial institutions usually require a few working days to remit funds around the world.
  • Once processed, for any withdrawal via bank, wire transfer or credit card, please allow up to 7-10 business days for the funds to reach your bank account.
  • Also please be advised that there is a minimum withdraw amount of 250 USD/GBP/EUR.

Refund Terms & Conditions:

If you are not satisfied from The Company trading platform for any reason, you have the right to apply for a refund of your remaining balance. Please note that if you have received, you will have to follow the T&C. if you decide to Apply for a refund your purchase, all logins and memberships will be deactivated. Please allow up to 48 hrs for our customer support team to approach your request. Our support team will contact you to confirm your request or to ask for additional information if needed. If you have any questions or concerns we are happy to assist you through our support desk.

For further assistance please contact our support team by email [email protected] or call one of our phone numbers